OVERSEAS ORDERS

As a specialist store, Universal Fans is unique in its range and expertise for ceiling and exhaust fan products. Therefore, we have assisted clients all over Australia and in many other countries including New Zealand, Singapore, Fiji, Bali and more. These sales range from one ceiling fan to 300 for resort projects – see our projects page for more details.

If you are overseas and in need of our products, please give us a call or email us at [email protected] and we will be happy to assist.

OVERSEAS ORDERS GUIDELINES

As the seller, Universal Fans cannot provide information or advice on customs and legal requirements for overseas destinations. This extends to local taxes and duties. It is the customer’s responsibility to ensure that all legal requirements, including documentation, forms or certificates are complied with.

Advertised retail prices published on our website are for domestic Australian orders only.

We are able to provide shipping quotes (both air and sea).

Please keep in mind that we don’t sell clearance or discontinued items overseas or sell parts/accessories only overseas. Whilst we will attempt to assist you with your order, in some cases we may reject overseas quote requests at our discretion.

We are unable to accept returns for change of mind reasons for overseas orders.

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