Featured Projects


Universal Fans gets involved in many projects both large and small. We offer expert advice on all sized fan projects including DIY solutions. Below are some of our featured projects with testimonials.


Papparich

This Malaysian restaurant is growing throughout Australia. Their outlets are decorated in earthy colours to give a cozy, clean and comfortable ambiance. This interior design is complimented by their ceiling fans purchased from Universal Fans >> View the Papparich Ceiling Fan Project



Silky Oaks Lodge & Healing Waters Spa

Silky Oaks is a luxury boutique hotel lodge and Healing Waters Spa consisting of elegant spacious lounges and living areas which overlook the surrounding rainforest and river. >> View the Silky Oaks Ceiling Fan Project



Freshwater East Kimberley Apartments

The Freshwater East Kimberley Apartments is Kununurra’s newest 4.5 star accommodation. Its interior design is of an executive-style and provides a relaxing environment. >> View the Freshwater Ceiling Fan Project



Moreland City Council

Moreland City Council have used our wall and pedestal commercial fans for projects around the area. >> View the Moreland City Council Testimonial


 


Coen Day Respite Centre

Universal Fans was the supplier of ceiling fans for the Coen Day Respite Centre. >> View the Coen Day Respite Centre Project


 


Testimonials



Although my tiny order for a Bathroom Ceiling Fan was just that, a tiny $120 or so, hardly an Industrial or complete house Fan Plan, Adrian treated/assisted me as an Important customer. Your supply service was most satisfactory and the unit is what was pictured in the Web brochure. – MalthePal from Queensland (25 October 2016)

I write to commend two of your sales staff for their outstanding customer service. Recently I purchased an exhaust fan system from Universal Fans. My initial telephone contact was with your sales rep Eunice Ellul. Eunice was most helpful and obviously highly skilled in her knowledge of air extraction systems. She provided advice and made recommendations that I most certainly followed.

Eunice was away yesterday when I attended at your showroom to purchase the products she had advised on. Incredibly (in my buying experience) I was provided with a similarly high level of customer service from another of your sales people, namely Nick. Nick was most gracious in demonstrating the various products that I was interested in and providing further expert advice on individual products that I had omitted to discuss with Eunice. He took the time to allow me to consider various options without pressuring me in any way to rush or ‘upscale’. I found the purchasing experience refreshing and satisfying, which has motivated me to bring to your attention the very positive brand/image that your business presents to the public at large. I highly commend your sales staff as being excellent ambassadors for your business.

Would you please pass on to Eunice and Nick my appreciation for their excellent customer service. I will certainly be recommending your business to all my friends and contacts. – Maurice from Victoria (16 June 2016)

Thank you very much once again for going to great lengths to make this a very good buy for me!! I will definitely come back to Universal Fans and I look forward to contacting you again should I need to purchase more fans. – Ryan, Singapore (5 August 2015)

I am a very busy person and until I spoke to you, I was wasting a lot of time trying to work out what I needed with no expertise in that regard. You made it easy for me and were nice about it too. When my fan turned up so quickly too (it was obviously posted the same day as promised) it was the icing on the cake of fabulous service.
I have family in Melbourne so I am letting them all know about your business. Sadly, I seldom get as good service as I have received from you. I wish you and your business great success in the future. – Zoe from Queensland (15 May 2015)

Thank you for your excellent service and making this transaction as seamless as possible. – Colleen, ACT  (30 April 2015)

Just wanted to say that i’m very happy with the quick delivery. I ordered the fan on Friday and was told it was going to take maybe 3-5 days because of the Christmas season. I was very surprised to receive it this morning. – Karen McGrory from Palm Beach (15 December 2014)

I want to say how impressed I am with your service. I ordered the custom airflow system yesterday. You were not only exceptional with your price matching and value – I have already received the items. :-) I was home today and very surprised that the delivery arrived. I commend you on your great work and many companies should take a leaf out of your book. A company I would not hesitate to recommend to others – Leanne from VIC (02 September 2014)

I brought it in yesterday and it was checked, found to have a burnt out capacitor and repaired on the spot. I would like to thank you for the way your business dealt with my (minor in the scheme of things) problem and the friendly helpful service provided by your staff – David from Victoria (08 April 2014)

Your service has been second to non and I have really enjoyed doing business, it was just soooooo easy…We already have one fan installed and it is beautiful to sleep under – Naomi from SA (02 January 2014)

Universal fans are one of the quickest and easiest companies to deal with and buy off, hassle free, good service and good product based knowledge. Forget everyone else and save your time and call these guys for a headache free inquiry or sale. Thanks everyone there – Derek McKiernan from Sydney (28 August 2013)

I purchased an axial fan for my bathroom reno in mid 2011 and it recently stopped working. I rang your office to find out what was possible in terms of warranty, repair etc and discovered it was past the 2 year warranty period. That said, Alan suggested I bring it in and you would look at what the problem was and whether it was repairable or not.

There are two major reasons as to why we choose to use Universal Fans’ products in our outlets: 1. The range of fans that they have on offer not only look great and add to the feel of our restaurants but are also of exceptional quality. 2. From our experience, the customer service is excellent. Every single time we deal with them (whether in person or over the phone), they are always friendly and helpful. All in all, we are very happy with the fans we purchase from Universal Fans for our restaurants and we would highly recommend them to anyone looking for quality fans that also look great! – The PappaRich brand of Malaysian Restaurants in Australia

The fans purchased from Universal Fans are wonderful. Their service was excellent as was their advice as to what suited the Lodge best especially considering the weather conditions here in the rainforest climate. – Barbara Van Min

Universal Fans supplied the fans for the 4.5 star Freshwater East Kimberley Apartments which is an 80 apartment development in Kununurra, Western Australia. The specialist knowledge and excellent customer service offered by Allen and the team has been invaluable. Universal understands the challenges of working on an interstate project and offers fast turnaround times and great flexibility when dealing with freighting to remote locations. – Freshwater East Kimberley Apartments

Universal fans have helped Council deliver more efficient & comfortable heating systems in our town halls and community centres by supplying wall mounted oscillating fans that have been very effective at circulating warm air in these large open spaces, and user feedback has been extremely positive. – Stuart Nesbitt, Climate Change Technical Officer at Moreland City Council

 


Other Projects


Wyndham Vacation Resorts – Port Macquarie Project used Martec Alpha & Lifestyle fans Wyndham Vacation Resorts – Pokolbin Project used Hunter Pacific Typhoon Timber fans Polana Serena Hotel – Maputo Mozambique Project used Maui Bays Natadola Bay Intercontinental Resort – Sigatoka Fiji Project used Hunter Pacific Concept fans Palais 85 Restaurant – South Perth WA Project used Punkah fans Jasper Coffee – Chadstone Project used Punkah fan The Local Tap House – St Kilda and Darlinghurst Project used Salinas fans Raffles Hotel – Seychelles Project used Hunter Outdoor fans WA Club – Perth WA Project used Mercator Hayman ceiling fans Spice Market – Melbourne City Project used Classic Originals and Punkah fans The Asmara (Heavenly Residence) Villas – Bali Indonesia Project used Typhoon fans